Fix QuickBooks Error OL 301 and QuickBooks Error OL 393 Error - (2023)

In this article, we will guide you through a progressive method of resolving QuickBooks error OL 301 and OL 393 that shows up while connecting or downloading banking transactions online.

QuickBooks application enables users to import and download bank transactions directly to the system. The banking feature plays a crucial role in these operations. However, glitches and technical snags arise when the app displays interruptions in this process. You might get an error message “”Your financial institution sent an error message. It might be because your account info changed or they haven’t turned on a service, like online bill pay. Find common fixes for this error or give your bank a call”” once encountered the OL 393 or OL 301 error. You can effortlessly rectify these errors by following the instructions mentioned further in the article.

If you are running out of time and need prompt help resolving the error OL-301 or OL-393, reach direct support at +1- 855 738 2784 and also eliminate any risk of data damageFix QuickBooks Error OL 301 and QuickBooks Error OL 393 Error - (1)

What is QuickBooks Error OL 301 and OL 393 Error QB?

QuickBooks error OL-301 arises when a user attempts to download bank transactions or connect with their financial institution. The error may mean disturbed communication, an interrupted network between the bank and QB, or discrepancies in the information. The error description displayed with this error code states, “(Your financial institution) sent an error message. It might be because your account info changed or they haven’t turned on a service, like online bill pay. Find common fixes for this error or give your bank a call.

Error Code: OL-301

Service provided by: Your financial institution.”

Along with error code OL-301, users also face error OL-393 QuickBooks. It is similar to 301 in every aspect and interrupts banking functions in QuickBooks. Therefore, it’s crucial to understand and resolve these issues as quickly and seamlessly as possible.

What Triggers OL 301 and OL 393 Errors in QuickBooks

There are many variations of OL errors with different error codes that one can face while using online banking in QuickBooks. Error OL 393 and Error OL 301 arise when for some reason, QuickBooks cannot verify the user’s information with the bank or cannot connect with the bank due to some technical faults.

Fix QuickBooks Error OL 301 and QuickBooks Error OL 393 Error - (2)

QuickBooks Error OL-301

You might also notice a different type of error message displayed on the screen “”QuickBooks and the bank cannot exchange data because they have different account information.“” after getting one of these errors. Below listed are all the possible reasons that cause QuickBooks bank connection errors OL 301 and OL 393.

  1. An issue with your bank may lead you to face QuickBooks error OL 301. This list includes the following triggers:
    • The bank account information entered in QuickBooks Desktop is incorrect. It’s possible you haven’t updated it on the Financial Institution’s Directory (FiDiR) in QB.
    • Your account status is inactive, or the bank blocks your account for some reason.
    • Your identity confirmation request is still under process by the bank.
    • The server used by the bank is down due to maintenance.
    • Wrong login credentials for online banking.
    • Pending updates on your online bank account haven’t been acknowledged yet.
    • Bank offerings may have altered from Web to Direct Connect.
  2. You are trying to access a service that is not yet activated, like (Online Bill Payment Service).
  3. The company file you are using in QuickBooks Desktop is damaged or corrupt. Further, one or more bank accounts in the company file may be damaged.
  4. An internet connection issue is also one reason for QuickBooks OL-301.
  5. The file received from your bank may be incompatible with QuickBooks, triggering an error.
  6. If you’re using an unsupported QuickBooks version, you are likely to see errors.
  7. Having the Windows Firewall blocking your internet connection may also lead to OL-301 QuickBooks.

NOTE: If you have recently installed a new version of QuickBooks Desktop or updated the version you are using, then it is suggested that you verify your identity to your bank once again. To verify your identity to the bank, sign in to your online banking using a web browser and check the notification for the identity confirmation request.

Signs of Being Infected by QuickBooks Error OL-301

Here are the symptoms you encounter when you come in contact with QuickBooks error OL 301 and QuickBooks error OL 393:

  1. The error message with the codes and description will pop up on the screen.
  2. You won’t be able to connect your bank account with QB.
  3. Further, your financial institution won’t be able to send updates.
  4. You can’t download a compatible file from your bank in QB to update bank transactions.
  5. The banking functions take a setback in QuickBooks.
  6. You may experience lags in the system, including delays in mouse and keyboard commands.
  7. Constant lags, freezes, and crashes of the QB app and Windows may become a standard phenomenon.

Pre-requisites Before Troubleshooting QuickBooks Error OL-393

Take care of some points before you begin troubleshooting QuickBooks error code OL-301. These are mentioned below:

1.Ensure to Back Up your Company File

You must create an automatic or local backup of your company files as follows:

  1. Open the QB application and head to the File menu.
  2. Opt for the Switch to single-user mode option.
  3. Tap the File menu and move your cursor over Back Up Company. Further, pick the Create Local Backup option.
  4. Choose Local Backup in the window, followed by Next.
  5. Browse in the Local Backup Only section, and choose where to save your company file.
  6. Optionally, you can keep a specified number of backups in QB.
  7. Test whether your backup file is in good shape before saving.
  8. Tap OK when you’re ready.
  9. Choose to Save it now and hit Next.

A single backup company file will be created by QB, and a confirmation message will appear on the screen.

Recommended To Read – How To Fix QuickBooks Error 15276

2. Match Pending Bank Transactions in QB

You must ensure your account balances are reconciled and accurate till the last point before attempting to fix QuickBooks error OL-393. Do so as follows:

  1. Review the opening balance.
  2. Ensure proper preparation before reconciliation.
  3. Begin the reconciliation procedure.
  4. Undertake a comparison between the bank statement and QB.
  5. Review the reconciliation.

Try this beforehand to ensure no incorrect information triggers an error.

3. Erase Pending Bank Alerts

Open your bank account by signing in outside of QuickBooks, i.e., on the bank’s website. Now, acknowledge and erase any pending receipts.

4. Ensure Unrestricted Internet Connection

You need to make sure your internet connection is secure, stable, and strong to carry out banking operations in QuickBooks. If it isn’t, find the causes and correct them. Further, check if the Windows Firewall restricts connections with QB.

5. Bank Feed Classic Mode

Verify whether you get the error in the bank feed classic mode. If you don’t, it means your bank file works ideally in Classic Mode. However, you’ll need to troubleshoot if the error emerges.

Now that we are well-prepared to troubleshoot the OL-393 error in QuickBooks let’s begin to fix it quickly.

Read Also – What is QuickBooks Data Migration Services

Troubleshooting Steps to Fix Error OL 393 and Error OL 301

Before proceeding further with the troubleshooting steps, make sure to take a backup of your QuickBooks Desktop company file, as it will eliminate the risk of losing vital company data.

Troubleshooting Step 1: Setup a New Test Company File

Creating and opening a test company file is a standard troubleshooting procedure that helps us identify the actual cause of the issue. If you can easily open the test company file without any problems, this indicates there is something wrong with the bank account or the banking server.

  1. Click the File tab and select New Company.
  2. Hit the Express Start or Start Setup option.
  3. Fill in all the required information to create a company and hit Create Company button.
  4. Set up bank feeds for the account infected by the error.
  5. Now, try downloading the transactions.
  6. If you don’t get any error using this test company file, follow further troubleshooting steps, but in case the problem persists, this might be happening because of some technical glitches at your bank’s end. You should contact your bank for further help and information.
  7. Once you reach your bank, ask them to verify your account info so that you can use QuickBooks without getting any OL errors.

Troubleshooting Step 2: Reset the Connection of your Account in QuickBooks

Resetting the connection to your bank account in QuickBooks refreshes the link that helps resolve general connectivity issues with the bank account. Begin by turning off online banking on inactive bank accounts if you possess one. Then, refresh the bank connection in QuickBooks on the affected account.
Check if you have an inactive bank account with Online Banking:

  1. Head to Company and opt for Chart of Accounts.
  2. Tap the Include Inactive box. Detect an inactive account with a lightning bolt, which indicates the account has been set up for online banking.

If you find an inactive account, undertake the following functions:

  1. Click Chart of Accounts from under the Lists
  2. Locate and right-click the inactive account and choose Edit Account.
  3. Under the Bank Feed Settings tab, click Deactivate all online services.
  4. Click OK and then Save & Close.
  5. Exit and open your company file again.
  6. Ensure the lightning bolt is no more there.

Note: Hold the Ctrl key whenever you choose a button during setup, except while entering information. It will refresh your connection to the bank.
If the error doesn’t arise again, the issue lies with your bank connection. The steps must fix this problem and allow you to download your transactions again.
If the error persists, you can move to the next troubleshooting step.

Once the online bank feed of the account is deactivated, we need to reactivate the online bank feed once again. Follow the steps below for reactivation.

  1. For Direct Connect – click Bank Feeds under the Banking tab and select Set up Bank Feed for an Accountoption.
  2. Choose your bank and fill in all the information that is required.
  3. Follow the instructions displayed on the screen to complete the process.
  4. For Web Connect – Login to your online banking account, download the banking transaction file in .qbo format and save it on the desktop.
  5. Click Utilities under the Filetab.
  6. Click Import and then Web Connect Files.
  7. Select the .qbo file that is saved on the desktop and hit Open.
  8. Now select Use an existing QuickBooks account option in the Bank Account
  9. Hit OK after you see Your Web Connect data has been successfully read into QuickBooks.

Troubleshooting Step 3: Check QuickBooks for any Inactive Accounts

An inactive account is an apparent reason for getting issues while accessing QuickBooks. With the steps below, you can deactivate any inactive accounts in QuickBooks to resolve the QuickBooks OL 301.

  1. Select Chart of Accounts from the Lists
  2. From the Accounts,drop-down menu, select Show Inactive Accounts.
  3. Right-click any account that is inactive and select Edit Account.
  4. Under the Bank Feed Settings tab, checkmark the Deactivate all Online Servicesoption.
  5. Click OK on the confirmation window.
  6. Restart QuickBooks and check the status of error OL 301 and error OL 393.
  7. Repeat the same process and deactivate any other inactive accounts.
  8. Follow the next troubleshooting step if still getting the same error.

Troubleshooting Step 4: Check QuickBooks Desktop Company File for any Errors

Issues in the company file linked to your bank account can also trigger QuickBooks OL 301. Follow the instructions below to repair the company file damage using QuickBooks File Doctor.

  1. Download and install QuickBooks Tool Hub if not already installed and run it using the desktop shortcut icon.
  2. Once the Tool Hub program starts, go to the Company File Issues tab and select QuickBooks File Doctor.
  3. Select the company file that links to the online bank account that is getting the error and select the option to only repair the company file.
  4. Once the file repair process completes, try to again access your bank feeds to check if error OL-301 reappears.

QuickBooks File Doctor repairs any damage in the data file automatically. For complete instructions on using QuickBooks File Doctor, follow our article on How to Fix Damaged Company File.

Troubleshooting Step 5: Verify if the File from the Bank is Compatible with QB

While fixing QuickBooks error 301, you’ll realize that QB only opens downloaded transactions having a .qbo extension. If your bank has a different extension, QuickBooks won’t access it and can’t open the file.
You need to see whether the problem lies with the bank or the file type. Do so by downloading transactions directly from your bank’s website:

  1. Log in to your bank’s website outside of QuickBooks.
  2. Locate and download the bank transactions in a .qbo file.
  3. Get set and go with the import of transactions to QB.

The error may be with the bank if the .qbo file still doesn’t open in QuickBooks.
You’ll need to access bank support for assistance. If the transactions can be imported and viewed, head to refreshing your connection.

Troubleshooting Step 6: Form and Merge Accounts

Check if the OL 301 error in QuickBooks arises because of a problem in the company file. If it does, create a copy of your account, then merge it with the old one through the following steps:

  1. Tap Chart of Accounts and right-click the affected account.
  2. Hit the Edit Account option.
  3. Now, tap and copy the account name.
  4. Enter an asterisk (*) sign from the keyboard at the end of the account name.
  5. Head to the Bank feed Settings tab.
  6. Choose to Deactivate All Online Services and click OK.
  7. Tap Save and Close.
  8. Now, form a new account in the Chart of Accounts. When you set the account name, paste the one copied earlier.
  9. Shut down and reopen the company file.

Now, follow the steps to merge accounts as follows:

  1. Head to the Chart of Accounts and right-click the account with the asterisk.
  2. Choose to Edit Account and delete the asterisk.
  3. Select Save and close.
  4. Hit Yes to merge the accounts.
  5. Set up bank feeds.
  6. Test if the transactions can be downloaded.

If you’re unable to edit or merge the accounts, your company file might be damaged. Else, proceed with the next troubleshooting solution to resolve the issue.

You May Also Like To Read – Getting QuickBooks Error 15240

Troubleshooting Step 7: Reactivate Online Banking

When you have multiple accounts set up for online banking, see if the problem emerges from a specific account. If an account has issues connecting to the bank, other accounts will also follow it.

  1. So head to the Chart of Accounts. Tap the Include Inactive checkbox.
  2. Disconnect your account from bank feeds one at a time.
  3. Then, set up online banking for each of them.

If the bank feeds won’t turn off, reach out to us for professional help.

Troubleshooting Step 8: Update your QB Desktop

As mentioned in the triggers section, you may encounter QuickBooks error OL 301 and QuickBooks error OL 393 when your QB app is outdated. Therefore, updating it is crucial to ensure you’re using a supported QB version for banking operations:

  1. Launch your QB Desktop and access the Help menu.
  2. Select the Update QuickBooks Desktop option, followed by Get Updates.
  3. See if any are available. If they are, hit the Update now option.
  4. After the update ends, you may start using QuickBooks again and see if the banking operations receive error 301.

Troubleshooting Step 9: Configure the Internet Security Settings

Misconfigured Internet Explorer settings may invite QB error OL 301. Resolve it through the following steps:

  1. Ensure to update Internet Explorer to its latest version and then right-click its icon.
  2. After opening it, head to the Gear icon and click it.
  3. Now, move to the Advanced tab from Internet options.
  4. Click the security section here.
  5. Here, unmark the TLS 1.0 box and mark the TLS 2.0 one.
  6. Hit Apply and OK.
  7. Close all programs and restart your device.
  8. Then, use QB to verify the status of the error.

Troubleshooting Step 10: Undertake Manual Firewall Configuration

You should configure the Windows Firewall settings and ensure they don’t restrict QB’s connection. You can do so by adding a firewall port exception for QuickBooks.

Add Firewall Port Exception for QB

When using multiple QB Desktop versions on the same computer, undertake the following firewall settings:

  1. From the Start menu on your system, search for Windows Firewall.
  2. Open it and click Advanced Settings.
  3. Right-click Inbound Rules, followed by choosing a New Rule.
  4. Tap Port and hit Next.
  5. Ensure to choose the TCP.
  6. Based on your QB Desktop version, enter the specific ports in the Specific Local Ports field.
    • QuickBooks Desktop 2020 and later: 8019, XXXXX.
    • QuickBooks Desktop 2019: 8019, XXXXX.
    • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
    • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
  7. Hit Next after entering the port number.
  8. Allow the Connection and click Next.
  9. Mark all the profiles if prompted and tap Next.
  10. Form a rule and give it a name.
  11. Tap Finish once you’re done and repeat the steps for Outbound Rules.

Form Windows Firewall Exception for QB Programs

Executable tasks are used by QB to perform various functions. Create exceptions for executables as follows:

  1. Hit the Windows icon to launch the Start menu and type Windows Firewall.
  2. Choose the Advanced Settings option.
  3. Right-click Inbound Rules and hit New Rule.
  4. Tap Program and next.
  5. Choose the This Program Path option and hit Browse.
  6. Locate and choose any of the executable files. Hit Next.
  7. Choose the Allow the Connection option, followed by Next.
  8. Ensure to mark all the profiles if prompted and tap Next.
  9. Form a rule and name it.
  10. Repeat everything for Outbound Rules.

Verify antivirus and third-party firewall settings

After configuring your firewall, check your anti-virus settings. Give QuickBooks general permissions so the software doesn’t block it. Every antivirus has its own set of steps, so follow them accordingly.

Troubleshooting Step 11: Use QB Tool Hub

You can benefit from using the tools available in QB Tool Hub to resolve

QuickBooks error OL 301 and QuickBooks Error OL 393. You should download it into your system correctly to run it without hassles:

  1. Access the official Intuit website and locate the QB Tool Hub download link.
  2. Click it and let the files be saved in a custom place or the default folder.
  3. Once done, go to this location and double-tap the executable file (QuickBooksToolHub.exe).
  4. The installation procedure will start, and you can proceed with the wizard appearing on the screen.
  5. After successful installation, open the QB Tool Hub and use the tools.

To resolve QB Error OL-301, you can use QuickBooks File Doctor, and Troubleshooting Step 4 has the details regarding the same.

Quick Fix My Program is available in the Program Problems tab to resolve performance issues and related problems in QB. Use it to fix your program’s lagging, crashing, and such matters.

QuickBooks Install Diagnostic Tool can fix the installation issues with the application. So, if damaged installation is the reason, head to the Installation Issues tab.

QuickBooks Network Diagnostic Tool is available to fix the connectivity errors. Find it in the Network Issues section.

Troubleshooting Step 12: Switch to Selective Startup

When QB gets interrupted by other applications like third-party programs and more, the error OL-301 may arise. In such circumstances, you may need to switch to selective startup for relief from the chaos:

  1. Open the Run command (Windows + R) and type msconfig.
  2. Hit Enter and select the Switch to Selective Startup option.
  3. Choose the Load System Services button in the General tab.
  4. Select the Hide All Microsoft Services box from the Services tab.
  5. Hit the disable all option.
  6. Unmark the Hide all Microsoft Services option.
  7. Opt for Windows Installer from the services list.
  8. Now, reboot your device and perform your operations.

You can return to the normal mode on your system through the same steps. First, open the Run command, type msconfig, and enter. Next, switch to normal mode and reboot your device. Hopefully, you won’t see QB error 301 and error 393 again.

If there is severe data damage, you might get QuickBooks errors OL 301 and QuickBooks OL 393 even after running rebuild data utility multiple times. If this is the case, then we suggest you call Desktop Technical Helpline Number +1- 855 738 2784 for help, as you might lose a significant amount of critical company data because of such data damage in the company file. Our experts are proficient in handling such cases and provide complete resolution to such errors to QuickBooks users.


Which banks face QuickBooks Error OL-393 and error OL-301?

You may face QB Error OL-393 and 301 with the following banks:

  1. Wells Fargo
  2. Bank of America
  3. Chase Bank
  4. TD Bank

Other banks may also face the issue, so you need to ensure the connectivity remains the same.

How does the QuickBooks Error OL-301 affect the system?

QuickBooks error codes OL-301 and error OL-393 restrict communication and connection with your financial institution. You need to rectify it quickly because you won’t be able to download the bank transactions.

What should I do before troubleshooting error OL 393?

QuickBooks error OL 393 should be resolved after updating QB app, stabilizing the internet connection, backing up your company files, etc.

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Fix QuickBooks Error OL 301 and QuickBooks Error OL 393 Error - (3)

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Fix QuickBooks Error OL 301 and QuickBooks Error OL 393 Banking Error


QuickBooks Error OL 301 and QuickBooks Error OL 393 is an error that appears while doing online banking operations in QB, and you can quickly resolve them with the help of instructions in this article.


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Fix QuickBooks Error OL 301 and QuickBooks Error OL 393 Error - (4)


What is error code OL 393 in QuickBooks? ›

Error OL 393 and Error OL 301 arise when for some reason, QuickBooks cannot verify the user's information with the bank or cannot connect with the bank due to some technical faults.

What is error code OL 301 in QuickBooks? ›

The OL-301 error occurs when there is an issue connecting to the financial institution while using Direct Connect. The situation may ultimately require the financial institution to implement a solution.

How do I fix H303 error? ›

If you see Error H101, H303, or H505, one or more of your workstations is set to be the server for QuickBooks. Your server (the computer that hosts your company files) should be the only computer set to host multi-user mode. The Host Multi-User Access option should be turned off on your workstations.

How do I fix a QuickBooks error? ›

If you get an error when you use, install, or update QuickBooks, our tool hub can help. Just run Quick Fix my program to fix common errors right away.
Solution 1: Run Quick Fix my program
  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Select Quick Fix my Program.
  3. Start QuickBooks Desktop and open your data file.
Jan 6, 2023

How do I fix an overflow error in QuickBooks? ›

Minimize QuickBooks. Right-click the export file and choose Open With > Microsoft Excel. Find all transactions with "overflow" value. Switch back to QuickBooks and correct the data for the field in the Account, Name or Item that contains it.

How do I fix my QBO opening balance? ›

To edit a wrong opening balance:
  1. Go to Settings ⚙️, then select Chart of Accounts.
  2. Locate the account, then go to the Action column and select Account history.
  3. Find the opening balance entry. ...
  4. Select the opening balance entry.
  5. Edit the amount. ...
  6. Select Save.

How do I fix a reconciliation error in QuickBooks? ›

Run a Reconciliation Discrepancy report
  1. Go to the Reports menu. Hover over Banking and select Reconciliation Discrepancy.
  2. Select the account you're reconciling and then select OK.
  3. Review the report. Look for any discrepancies.
  4. Talk with the person who made the change. There may be a reason they made the change.
Dec 22, 2022

Why am I getting script errors in QuickBooks? ›

Script errors occur when there is a problem executing a command that involves our application(s) on your computer attempting to access a web-based (internet) feature. This may also involve third party applications (like Java, Flash, ActiveX, etc.)

What is QuickBooks error 103 &310? ›

Banking Error 103 and 310 are very common QuickBooks errors. The banking error 103 means that the login credentials that have been entered in the QuickBooks Online are not accepted by the financial institution's website.

What is the code H303? ›

Health hazards
H-phrases Health Hazards
H302+H332Harmful if swallowed or inhaled
H303May be harmful if swallowed
H303+H313May be harmful if swallowed or in contact with skin
58 more rows

How do I turn on hosting mode in QuickBooks? ›

To enable multi-user mode within QuickBooks, Intuit recommends that you enable the "Host Multi-User Access" feature:
  1. Open QuickBooks and go to File> Utilities> Host Multi-User Access.
  2. Answer Yes.
Mar 28, 2022

What is QuickBooks error? ›

Error codes or notifications happen when the QuickBooks data is damaged or the company file can't be read correctly by QuickBooks. To resolve these errors, you can start by installing the QuickBooks Tool Hub and fix the file from there.

How do I know if my QuickBooks file is corrupted? ›

Go to the File menu. Then hover over Utilities and select Verify Data. Let the tool check your file for data issues. From the Verify Results screen, select Expand All to see the errors.

What does QuickBooks is unable to verify the financial information? ›

This typically arises when QuickBooks has been denied from accepting a particular Bank ID. There will be a message which will show as “QuickBooks is unable to verify the Financial Institution Information for this download” when you would be trying to either import or download transactions from your restive bank.

How do I fix overflow error? ›

To correct this error

Make sure that results of assignments, calculations, and data type conversions are not too large to be represented within the range of variables allowed for that type of value, and assign the value to a variable of a type that can hold a larger range of values, if necessary.

Is overflow an error or fault? ›

In computing, an overflow error is an error that happens when a program receives a number, value or variable outside the scope of its ability to handle. This type of error is somewhat common in programming, especially when dealing with integers or other numerical types of variables.

What is overflow problem? ›

In general, a data type overflow error is when the data type used to store data was not large enough to hold the data. Furthermore, some data types can only store numbers up to a certain size. An overflow error will be produced, for example, if a data type is a single byte and the data to be stored is greater than 256.

How do I clear opening balance equity in QuickBooks? ›

The Opening Balance Equity account can't be deleted or edited in QuickBooks Online. The only options are to reactivate the deleted account in BILL or to contact Customer Support to clear the error.

What to do if you didn t enter an opening balance in QuickBooks Desktop? ›

If you forgot to enter an opening balance when you created an account, don't worry. You can go back later and create a journal entry to record it. Then you can get back to business as usual.

How do I clean up reconciliation in QuickBooks? ›

Here's how to manually clear bank transactions in QuickBooks:
  1. Go to the Gear icon, then choose Chart of Accounts.
  2. Locate the account of the transaction.
  3. Select View Register from the Action column.
  4. Identify the transaction to clear.
  5. Under the reconcile status column, select C for Cleared. ...
  6. Select Save.
Feb 5, 2019

How do I force reconcile in QuickBooks? ›

Go to Bookkeeping and select Reconcile (Take me there). Reconcile your account. After you've reviewed everything for errors, select Start reconciling. Select Finish now from the dropdown.

How do I force reconciliation in QuickBooks desktop? ›

Go to the Banking menu, then select Reconcile. In the Account field, select the bank or credit card account you want to reconcile. The Statement Date is automatically filled in. Usually, it's 30 or 31 days after the statement date of the previous reconciliation.

What is the solution for script error? ›

On the Tools menu, select Internet Options. If you can't see the Tools menu, press Alt to display the menus. On the Advanced tab, clear the Display a notification about every script error box, and then select OK.

Why is script error showing? ›

A script error is an error that occurs when the instructions from a script can not be executed correctly. Most PC users will encounter script errors while using the browser. This can happen because the browser is unable to execute JavaScript or VBScript (or other scripting languages) instructions from a website.

How do I check script errors? ›

Demo page: JavaScript error reported in the Console tool

Right-click anywhere in the webpage and then select Inspect. Or, press F12. DevTools opens next to the webpage. In the top right of DevTools, the Open Console to view errors button displays an error about the webpage.

What is error 310 in QuickBooks desktop? ›

Error 310 means we've stopped trying to process your sign-in request until you update that information in our product so that the bank does not lock your account access. Click the Reconnect button that displays within the error message. Make sure to physically type the user name and password.

What is QuickBooks error code 2500? ›

QuickBooks Online Error Code (2500): Invalid Reference Id. Something you're trying to use has been deleted. Check the fields with accounts, customers, items, vendors or employees.

What is hazard code H412? ›

H412 – Harmful to aquatic life with long lasting effects. H413 – May cause long lasting harmful effects to aquatic life. H420 – Harms public health and the environment by destroying ozone in the upper atmosphere.

What is the current ASME Code? ›

The 2021 ASME BPVC officially is the latest edition and is required for ASME Stamp Certification. We guarantee you will receive the best pricing and immediate delivery of the 2021 Code.

How do I force QuickBooks to open? ›

Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon. Important: Don't release the Ctrl key until you see the No Company Open window, QuickBooks freezes, or gives you an error. Select a company file, then choose Open.

How do I turn off hosting mode in QuickBooks? ›

Here's how:
  1. Go to the File menu.
  2. Select Utilities.
  3. If you see the Host Multi-User Access option, ignore it. Move on to the next workstation.
  4. If Stop Hosting Multi-User Access is an option, select it.
Sep 16, 2021

How do I manually activate QuickBooks desktop? ›

After you install, QuickBooks will prompt you to activate. You can also activate it manually with these steps.
To activate QuickBooks:
  1. Open QuickBooks.
  2. From Help, select Activate QuickBooks Desktop.
  3. Follow the steps on the screen to verify your info.
Jan 13, 2023

Can QuickBooks get corrupted? ›

A QuickBooks data file can get corrupted due to several reasons. These include hardware or software issues, abrupt system shutdown, network connection errors, large file size, virus/malware attack, etc.

What is QuickBooks Error 6000 and 304? ›

What Does Error Code -6000, -304 Mean? According to Intuit, Error Code -6000, -304 can occur when a user is attempting open a QuickBooks company file (. qbw) and either there's not enough disk space to do so or disk quotas are turned on and the user account running QuickBooks has reached its quota.

Where is QuickBooks error log? ›

Press F2 to open the product info window. Select Review last Verify / Rebuild. Review the Verify/Rebuild results. Select Expand All to see if QuickBooks found any errors.

How do I know if my system is corrupted? ›

In the command prompt window, type SFC /scannow and press Enter . System file checker utility checks the integrity of Windows system files and repairs them if required.

How do I clean corrupted files? ›

Read on to find out some of the quickest ways to fix corrupted files and recover them.
  1. 1 Restore Previous Versions:
  2. 2 Use System Restore.
  3. 3 Use the SFC /Scannow command.
  4. 4 Use DISM tool.
  5. 5 Use the CHKDSK command.
  6. 6 Perform SFC scan before Windows 10 starts.
  7. 7 Reset your Windows 10.

What are the symptoms of corrupted system files? ›

What Happens If Your Operating System Is Corrupted?
  • Problem loading Windows Explorer.
  • Applications failing to launch.
  • Applications crashing.
  • Computer facing sudden BSOD (blue screen of death)
  • Sudden errors causing applications to stop working.
Feb 22, 2023

Can I reset my QuickBooks account and start over? ›

You'll need to cancel your current QuickBooks Online company and start a new one.
  1. Step 1: Cancel your current company. Follow these steps to cancel your account. If you use payroll, you should cancel your payroll subscription too. ...
  2. Step 2: Start a new company. Sign up for QuickBooks Online. Enter your user ID and password.

How do I resync QuickBooks? ›

Our Sync settings can be found on the main configuration dashboard under the Manage tab. Sync Now - You can easily turn the automatic sync on or off on this page. The Sync Now button will trigger a sync right away without waiting for the automatic sync. Configure - Select Configure to see additional settings.

How do I find my QuickBooks administrator? ›

Choose Company > Set up Users and Passwords > Set Up Users.
  1. Decide who the administrator will be. ...
  2. Choose Company > Set up Users and Passwords > Set Up Users.
  3. In the User List window, select Admin and click Edit User.
  4. Enter the name of the person who will be the administrator.
Dec 1, 2022

How do I resolve potential data issues in QuickBooks? ›

Run the Verify Utility
  • Under QuickBooks File menu, select Utilities, then choose Verify Data.
  • Select OK when you see the message "QuickBooks detected no problem with your data". You may continue using your company file.
  • If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.

How financial information can be checked for errors? ›

Conduct routine reconciliations

To find accounting errors, you also need to conduct routine reconciliations (e.g., bank statement reconciliation). When you reconcile your accounts, you compare the numbers in an account with another financial record (e.g., bank statement) to ensure the balances match.

How do I check data integrity in QuickBooks? ›

Verify your company data

Go to File, then select Utilities. Select Verify Data. If you see: QuickBooks detected no problems with your data—your data is clean, and you don't need to do anything else.

What is QuickBooks error code 0l 332? ›

An OL-332 (or OL-330) occurs when an incorrect customer ID or password is entered in Quicken. Important: Many financial institutions lock your account if an incorrect customer ID or password is entered multiple times.

How do I fix error 1935 in QuickBooks? ›

Perform these Intuit recommended solutions to resolve the issue.
  1. Reboot your computer. ...
  2. If you have anti-virus or anti-spyware software, stop or temporarily disable it. ...
  3. See Install QuickBooks in Selective Startup for detailed instructions.
  4. If you continue to receive the error, see repair or reinstall Microsoft .
Jan 12, 2023

How do I fix rebuild errors in QuickBooks desktop? ›

Solution 1: Repair your company file using the Rebuild Data tool
  1. Go to the File menu, then hover over Utilities and select Rebuild Data.
  2. On the QuickBooks Information window, select OK. ...
  3. Let the tool repair your file. ...
  4. When the tool finishes, select OK.
  5. Go to the File menu. ...
  6. Let the tool check your file for data issues.
Jan 31, 2023

How do I fix a reconciliation in QBO? ›

They're sorted by statement dates.
  1. Go to the Reports menu. Hover over Banking and select Reconciliation Discrepancy.
  2. Select the account you're reconciling and then select OK.
  3. Review the report. Look for any discrepancies.
  4. Talk with the person who made the change. There may be a reason they made the change.
Dec 22, 2022

What is QuickBooks Online error code 003200? ›

If the access token was generated more than an hour ago, you will receive this error while making a QuickBooks Online API call. When this happens, you must request for new token using the valid refresh token which is mapped to your account. Please refer to this article for more information on obtaining access token.

What is QuickBooks error 6000 and 301? ›

Error -6000, -301: An error occurred when QuickBooks tried to access the company file. You need to enable JavaScript to run this app.

What is an overflow error in QuickBooks? ›

Problem: An overflow error has occurred. One of your accounts has exceeded the maximum value allowed. When you open your Chart of Accounts, one or more of your balance sheet accounts show *overflow* instead of an amount.

How do I fix error 1935? ›

NET Framework 4 Client Profile, follow these steps to repair it:
  1. Close all applications.
  2. Click Start.
  3. Type appwiz. cpl , and then press Enter.
  4. Click Microsoft . ...
  5. Choose the option to Repair . ...
  6. When the repair is complete, select Finish, and then select Restart Now to restart the computer.
May 5, 2022

How do I verify and rebuild data in QuickBooks desktop? ›

Verify and rebuild data in QuickBooks Desktop for Mac
  1. Select File, then select Utilities.
  2. Select Verify Data, then select OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you're done.
Dec 1, 2022

How does a QuickBooks file get corrupted? ›

A QuickBooks data file can get corrupted due to several reasons. These include hardware or software issues, abrupt system shutdown, network connection errors, large file size, virus/malware attack, etc.

How do I restore QuickBooks on my computer? ›

In QuickBooks, go to the File menu and select Open or Restore Company. Select Restore a backup copy and then Next. Select Local Backup and then Next. Browse your computer for your backup company file.

How do you correct reconciliation discrepancies? ›

Reconciliation Discrepancy
  1. Click Accounting on the left menu and go to the Chart of Accounts tab.
  2. Look for the affected bank account and click View register.
  3. Look for the transaction whose duplicate was deleted.
  4. Change the reconcile status from blank or Cleared (C) to Reconciled (R).
Feb 15, 2021


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